Managerial Functions: General administrative duties
that need to be carried out in virtually all productive organizations to
achieve desired outcomes.
Managerial Skills: Specific observable behaviors
that effective managers exhibit
Managerial Facts of Life.
Wilson’s Managerial Skills
Identifiable Functions in the Management Process
Managerial Functions
Planning: Formulating plans and setting objectives
to provide direction for future courses of action by the organization
Decision Making: Choosing among the alternative
courses of action
Organizing: Deciding on the human resources
structure of the organization
Staffing: Recruiting, training, and developing
people who can contribute to the organized effort
Communicating: Providing information, direction, and
feedback
Motivating: Providing meaningful work and valued
rewards to individuals pursuing collective objectives
Leading: Serving as role models and adapting
management styles as the situation demands
Controlling: Comparing desired results with actual
results and taking corrective action as needed
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