Fundamentals of Organizational Control

Control

Taking preventive or corrective action to keep things is tracked checking, testing, regulating, verifying, or adjusting. Objectives are yardsticks for measuring actual performance.

Purpose of the control function

To get the job done despite environmental, organizational, and behavioral obstacles and uncertainties

Types of Controls

Feedforward Control: The active anticipation and prevention of problems, rather than passive reaction

• Concurrent Control: Monitoring and adjusting ongoing activities and processes
• Feedback Control: Checking a completed activity and learning from mistakes

Three Types of Control

Organizational Control Subsystems

Strategic plans

Long-range plans

Annual operating budgets

Statistical reports

Performance appraisals

Policies and procedures

The organization’s culture