Skill Versus Factual Learning

Effective skill learning ingredients

—  Goal setting

—  Modeling

—  Practice

—  Feedback

Effective factual learning sequence

—  Goal setting

—  Meaningful presentation of materials

—  Practice

—  Feedback 

Training Program Evaluation: The Kirkpatrick Model

Four levels of Program Evaluation:

1.      Reaction – Did the trainee enjoy the program and find it useful or relevant?

2.      Learning – Did the trainee acquire the knowledge and/or skills intended?

3.      Behavior – Did the trainee perform the newly-acquired behaviors on the job?

4.      Results – Were the trainee’s newly acquired behaviors responsible for measurable improvement in key outcomes?