Communicating in the Digital Workplace

Digital technology has been revolutionary for the computer, telecommunications, consumer electronics, publishing, defense, and entertainment industries

Communication objectives:

—  Effectively use the communication technologies at our disposal

—  Prepare for those technologies to come

Dealing with Information Overload: Clear objectives and priorities sharpen one’s focus and foster selective perception amid clutter and noise

Developing a Workplace Policy for Social Networking:  Online social networking by employees is common, controversial, and poorly controlled

Policy Guidelines for Using  Social Networking Sites at Work

Getting a Handle on E-Mail

—  Put short messages in the subject line.

—  Be sparse with graphics and attachments.

Hello! Can We Talk About Cell Phone Etiquette?

Advantages- mobility and convenience

Disadvantages- distracted drivers and disturbing calls in public places, with the risk of disclosing private information

How to Compose a CLEAR E-Mail Message

Five Commandments of Cell Phone Etiquette

Videoconferences: A live television exchange between people in different locations. Can reduce costly and possibly dangerous travel time.

Telecommuting: Sending work to and from one’s office via a computer modem while working at home.

Telecommuting Promises and Problems