Social capital: the productive potential of strong
relationships, goodwill, trust, and cooperation
What Is a Group?
Two or more freely interacting individuals who share
a common identity and purpose
Types of Groups
Informal
groups: A collection of people seeking friendship and
acceptance that satisfies esteem needs.
Formal
groups: A collection of people created to do something
productive that contributes to the success of the larger organization.
What Does It Take to Make a Group?
Friendship in the workplace considerations:
Bosses
being friends with subordinates
Putting
limits on social media interaction
Attraction to Groups
Attractiveness
of the group
Cohesiveness
of the group
Roles
Socially
determined ways of behaving in specific positions
Factors that Enhance or Detract from
Group Attractiveness and Cohesiveness
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