Decoding
Successful decoding depends on the receiver having:
Willingness receives the message. Knowledge of the
jargon and terminology used in the
message. An understanding of the sender’s purpose and background situation.
Feedback
Appropriate forms of feedback are determined by the
same factors that govern the sender’s encoding decision. Feedback affects the
form and content of follow-up communication. Effective feedback is timely,
relevant, and personal.
Noise
Noise is any interference with the normal flow of
communication. A speech impairment, garbled technical transmission, negative
attitudes, lies, misperception, illegible print or pictures, telephone static,
partial loss of hearing, and poor eyesight all qualify as noise. Understanding
decreases as noise increases.
To deal with noise: Make messages more
understandable. Minimize and neutralize sources of interference.
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