People have needs, and when one need is relatively
fulfilled, others emerge in predictable sequence to take its place.
Maslow’s Hierarchy of Needs
- Physiological needs: food, water, sleep, and sex
- Safety needs: safety from the elements and enemies
- Love needs: desire for love, affection, and belonging
- Esteem needs: self-perception as a worthwhile person
- Self-actualization: becoming all that one can become
Maslow’s Hierarchy of Needs Theory
Self-Actualizing Manager
Characteristics of the Self-Actualizing Manager
Has
warmth, closeness, and sympathy
Recognizes
and shares negative information and feelings
Exhibits
trust, openness, and candor
Does
not achieve goals by power, deception, or manipulation
Does
not project own feelings, motivations, or blame onto others
Does
not limit horizons; uses and develops body, mind, and senses
Is
not rationalistic; can think in unconventional ways
Is
not conforming; regulates behavior from within
Relevance of Maslow’s Theory for Managers
Beyond physical and safety needs, managers cannot
predict which of the three highest needs will emerge. A fulfilled need does not
motivate an individual. Effective managers can anticipate emerging needs based
on individual need profiles and provide opportunities for fulfillment. The
esteem level of needs satisfied by jobs and recognition provides managers with
the greatest opportunity to motivate better performance.
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