The ability to solve everyday problems by utilizing
knowledge gained from experience
Changing oneself
(adaptation)
Changing the work
environment (shaping)
Finding a new work environment
(selection)
Skills acquired:
Managing oneself
Managing others
Managing tasks
The Servant Leader (Greenleaf)
An ethical person who puts others—not herself or
himself—in the foreground. His/her first role is as a servant who:
Has a clear sense of purpose
in life
Is a good listener
Is trustworthy
Accepts others at face
value
Improves the world
through self improvement
Mentoring
Learning from a Mentor
Mentor: Someone who develops another person through
tutoring, coaching, and guidance
Dynamics of Mentoring
Serving as a career
enhancement tool
Providing psychological
and social support
Mentors Serve Two Important Functions
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