Knowledge Management

Developing a system to improve the creation and sharing of knowledge critical for decision making.

Tacit knowledge: Personal, intuitive, and undocumented private information

Explicit knowledge: Readily sharable public information in verbal, textual, visual, or numerical form

Key Dimensions of Knowledge Management (KM)

Improving the Flow of Knowledge

The flow of constructive tacit knowledge between coworkers is a priority. KM software is proving very useful and cost-effective in large organizations for sharing both tacit and explicit knowledge. Knowing what you know, what you don’t know, and how to find what you know yields better and more timely decisions.

Improving the Flow of Knowledge

·         Organization cultures

·         Training

·         Communication

·         Empowerment

·         Participative management

·         Virtual teams

·         Transformational leadership

·         Mentoring