Training: The Ingredients of a Good Training Program

Using guided experience to change employee behavior/attitudes

Training facts are:

• —      The majority of today’s training is remarkably low-tech
• —      There is no one-best training technique
• —       Ideally, training content and delivery should be tailored to the individual

The Content and Delivery of Today’s Training

The Content and Delivery of Today’s Training

The Ingredients of a Good Training Program

Maximize similarity between the training and the job. Provide as much experience as possible. Provide a variety of examples. Label or identify important task features. Make sure general principles are understood. Reward trained behaviors and ideas. Design training content for obvious applicability. Use questions to guide trainee’s attention.