Organizational Learning

Learning Organization: One that can create, acquire, and transfer knowledge, and can then adapt its behavior accordingly

Necessary Skills for a Learning Organization

Solving problems

Experimenting

Learning from organizational experience and history

Learning from others

Transferring and implementing

Garvin’s Model of the Learning Organization

Organizational Effectiveness

Effectiveness: A measure of whether or not organizational objectives are accomplished

Efficiency: A measure of the relationship between inputs and outputs for the organization

No Silver Bullet: No single approach to the evaluation of effectiveness  is appropriate in all circumstances or for all organizational types.

A Time Dimension: Organizational Effectiveness: Meeting organizational objectives and prevailing societal expectations in the near future, adapting to environmental demands, maturing and learning in the immediate future

The Time Dimension of Organizational Effectiveness